Returns Policy and Refund Policy
all products are unique and produced only once ordered. This also means that returns and exchanges are not supported if you ordered the wrong size, color, or simply changed their mind.
However, in case of a damaged product or a manufacturing error, we offer a free replacement or a refund if you contact us within 30 days of product delivery. So, please inspect your order upon reception and contact us immediately via email at admin@dieinplace.shop if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We may ask you to return the product or send pictures of the product. We will notify you once we’ve received and inspected your request and will let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within. Please remember it can take some time for your bank or credit card company to process and post the refund.